Introduction
Welcome to SHN Health. We are SHN Health Group LLC, operating the website at https://shn-health.com/. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our site, use our services, or contact us. It covers our practices regarding analytics, cookies, server logs, and interactions through our contact forms.
Information we collect
We collect several types of information to operate effectively and improve our content and services:
- Analytics cookies and related data to understand how visitors use our site.
- Server logs that record requests to our servers, including IP addresses, browser types, and access times.
- Information you provide when you submit a contact form or otherwise communicate with us, such as your name, email address, and message.
How we use information
- To improve and personalize our content and user experience on the site.
- To respond to your inquiries and provide customer support.
- To comply with applicable laws, regulations, and legitimate business interests.
Cookies and tracking
We use certain technologies to track and analyze usage and deliver content accordingly:
- Cloudflare to improve security, performance, and reliability of our site.
- Microsoft Clarity for user behavior analytics to help us understand how visitors interact with our pages.
- Google Analytics to measure traffic and engagement on SHN Health and to optimize our services.
Third-party services
We may engage third-party networks and services that may set cookies or access information on your device. Examples include affiliate networks that help us monetize content. Some affiliate partners may use cookies; notable examples include NordVPN and ZoogVPN. We do not control these third parties’ cookies and policies, and their use is governed by their own privacy policies.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to opt out of certain processing:
- EU/EEA (GDPR): You may request access to, correction of, or deletion of your personal data, request data portability, or object to processing where applicable. You may withdraw consent where processing is based on consent.
- California (CCPA/CPRA): You may request information about the categories of personal data we collect, request deletion of personal data, and opt out of sale of personal information where applicable.
To exercise these rights, contact us using the information in the "Contact us" section below. We will respond in accordance with applicable law and as promptly as practicable.
Data retention
- Server logs and analytics data are retained for approximately 30 days unless required for security, compliance, or operational purposes.
- Contact form submissions and related emails are retained until the query or issue is resolved, after which records may be archived for documentation purposes.
Children's privacy
We do not knowingly collect personal data from individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action to remove the data from our systems.
Updates to this policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of the policy and, in some cases, provide additional notice. We encourage you to review this policy periodically for any updates.
Contact us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: editorial@shn-health.com
Address: SHN Health, SHN Health Group LLC, 1 St Paul’s Churchyard, London, England EC1A 1BB, GB